Self-service touch digital signage How to service for DHL?

2023-12-07

DHL Supply Chain intros self-service solution for delivery drivers

A DHL a provider of contract logistics, has introduced DHL Driver Self Service, a Touch Digital Signage offering that reduces the time Digital Signage takes for truck drivers to check in and out of facilities, according to a press release.

At select sites, both DHL and non-DHL drivers will be able to scan a QR code when passing the entry gate of a facility, which allows digital signs for businesses to complete necessary paperwork using their mobile phones or tablets.

Typical manual load check-in/check-out processes are primarily paper-based, labor intensive and high touch, requiring drivers to exit their truck and have face-to-face interaction with security or warehouse personnel. There is also additional time required to verify and document the process.

For those locations currently utilizing DHL Driver Self Service, load check-in and check-out times have decreased by 50%.

The application also more accurately captures driver's license and equipment information and tracks power unit details for carbon emission reporting.

Drivers are then assigned a dock door via text message and provided periodic updates on the status of the unloading/loading process, all without ever having to leave their cab. For those drivers who require physical paperwork, the same process can be followed using an onsite kiosk.

touch digital signage

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